At Smita’s Fashion Studio, we strive to process and deliver your orders as quickly and efficiently as possible.
Order Processing:
- Once your order is verified, it will be processed and shipped within 2-3 business days (excluding Sundays and public holidays).
- After your order has been dispatched, delivery will typically take 2-4 business days.
- You can expect to receive your order within 5-7 business days from the time of purchase (or 5-9 business days for remote locations like Jammu & Kashmir and the Northeast regions).
Delivery Delays:
- Please note that delivery times may vary due to factors beyond our control, such as postal service disruptions, holidays, natural calamities, stock availability, or government regulations.
Tracking:
- Once your order has been shipped, we will send you a confirmation email with the Shipping Partner’s name and tracking ID.
- You can track your order by visiting the Track Order section on our website or through the link provided in the email.
Shipping Rates:
- We offer free shipping on all orders over ₹20,000.
- For orders below ₹20000, a nominal shipping fee will be added at checkout.
Shipping Partners:
- We work with trusted delivery partners, including Delhivery, Blue Dart, Ekart, and other leading logistics providers, to ensure your order reaches you promptly and safely.
Failed Delivery Attempts:
- Our delivery personnel will attempt to deliver your order up to three times. If the delivery is unsuccessful after three attempts, the package will be returned to us.
- Please ensure that your shipping address and contact details are entered correctly during checkout to avoid delivery issues.
For further inquiries about shipping or to track your order, feel free to contact us at smitasfashionstudio@gmail.com or call 9830715475.