INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

You may notice slight color variations due to lighting in the photographs, but we guarantee exceptional product quality. Rest assured, we use only the finest materials, and every dress is crafted with care by our skilled artisans to deliver beauty and elegance that exceeds your expectations.

We ensure every product reflects our passion for design and commitment to customer satisfaction, so you receive nothing short of perfection.

How do I apply a discount code during checkout?

To apply a discount code, proceed to the checkout page after adding items to your cart. You'll see a field labeled "Have a coupon? Click here to enter your code" on the left side of the page. Simply enter your discount code and click "Apply Coupon." The discount will automatically be applied to your total.

What payment methods do you accept?

Answer: We provide a variety of payment options for your convenience. Through our secure Razorpay Payment Gateway, you can pay using UPI, credit or debit cards, and net banking. For those who prefer it, we also offer Cash on Delivery. We're here to ensure a smooth and easy payment experience.

How should I wash my dress?

For best care, we recommend dry cleaning only to preserve the fabric quality and colors. Use a steam iron for wrinkle removal, as a dry iron may damage delicate materials. Following these guidelines will help maintain the beauty and longevity of your dress.

How can I track my order?

To track your order, simply visit the "Track Order" page on our website. Enter the Order ID sent to your email, along with the email address used during your purchase. If you need any assistance, feel free to contact us—we’re always here to help!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Address

    142, Parnasree, Behela Kolkata 700060

    Contact Details

    Email: smitasfashionstudio@gmail.com
    Phone: (+91) 98307 15475